Refund Policy
Last updated: July 23, 2026
Digital Products
AI Wallpaper Studio sells digital credits and access passes. Because these are digital goods delivered instantly upon payment, all sales are final and non-refundable except in the following cases:
- Duplicate charge — you were charged twice for the same purchase
- Service failure — you purchased credits but the service failed to deliver them to your account
- Technical error — a system error prevented you from using purchased credits
How to Request a Refund
Contact us at fuqi0340@hotmail.com within 14 days of purchase with your transaction ID (found in your Paddle receipt email). We will review your case and respond within 5 business days.
Refund Processing
Approved refunds are processed through Paddle and returned to your original payment method within 5-10 business days. You will receive a confirmation email from Paddle once the refund is issued.
Chargebacks
If you dispute a charge through your bank or payment provider, your account may be suspended until the dispute is resolved. We reserve the right to contest chargebacks where the transaction was validly completed.
Contact
For refund requests: fuqi0340@hotmail.com